Privacy Policy

Introduction

We are Zaki Law Firm, PC (“Zaki Law”). Our website address is https://zakilawfirm.com/. Your use of this website constitutes an agreement to our Disclaimer and Terms & Conditions and this Privacy Policy. This Privacy Policy may be revised or updated at any time to reflect changes in laws, regulations, or our business practices. If you have any questions regarding Zaki Law’s privacy practices, please contact us.

This site may be considered attorney advertising in some jurisdictions under the applicable law and ethical rules. Prior results do not guarantee a similar outcome. Results depend upon a variety of factors unique to each representation. Any results portrayed in the blog are dependent on the facts of the particular matters and the results will differ if based on different facts. The determination of the need for legal services and the choice of a lawyer are extremely important decisions and should not be based solely upon advertisements. No representation is made in this blog that the quality of the legal services to be performed is greater than the quality of legal services performed by other lawyers.

What information do we collect?

We collect information from you when you register on our site or fill out a form.

When registering on this site, as appropriate, you may be asked to enter your: name, e-mail address, phone number or other information. You may, however, visit our site anonymously.

Usage of this site does not create an attorney-client relationship or obligation. Minors may not submit personal data or inquire about our services without parental consent.

We also collect technical information related to your website visit and site interactions, including pages visited, links followed, user interactions, search queries, device IP addresses, device’s precise or approximate location, types of device or web browsers used, ID numbers assigned to you by online advertisers, and website cookies which collect technical information about your visit, and so forth.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience
    (your information helps us to better respond to your individual needs)

  • To improve our website
    (we continually strive to improve our website offerings based on the information and
    feedback we receive from you)

  • To improve customer service
    (your information helps us to more effectively respond to your customer service
    requests and support needs)

How We Collect Personally Identifying Information

Form Submissions

If you submit a form on our website, you opt-in to providing your name, email address, phone number, postal code, relevant comments, and other pertinent information as part of your form submission (e.g., the details you voluntarily share about your or someone else’s potential case, including any sensitive or protected health information). This data is retained indefinitely, or in the case of protected health information, as long as is required by law, but not less than five years. This information may be used to contact you about our services. We may also pair this information with information we automatically collect about your device’s IP address and location, whether you arrived at the website via an online advertisement or search engine, and other technical information about your website visit. You may opt-out of this data collection by simply not submitting the form.

Form submissions also collect information about your age (whether you are over the age of 18 or have obtained parental consent to share your personal information with Zaki Law). This data is retained indefinitely and may be used to decline your case in situations where parental consent has not been obtained for a minor. Any information you provide in your form submission may be used to infer your preferences and aptitudes as they relate to our services. This information may be used for future marketing purposes or to refer additional services. This data may be retained indefinitely.

Phone Calls

When you call and speak with representatives of Zaki Law, various personally identifying information may be automatically collected, such as your phone number, approximate location (based on Area code), and/or caller ID (if available). If your call was placed via a telephone hyperlink on a mobile device while visiting our website, we may also pair your call with additional technical information, such as your device’s IP address and location, whether you arrived at the website via an online advertisement or search engine, or other technical information about your website visit.

Any call made to Zaki Law may be recorded for quality assurance, security, and technical reasons. Any personally identifying information or protected health information you voluntarily disclose during the call, such as your name, contact information, or information related to your potential case (including sensitive or protected health information), may be collected and stored indefinitely, or in the case of protected health information, as long as is required by law but not less than five years, and used to aid us in providing or referring prospective services.

Phone agents may also collect other information during any calls you place to us, which may be used to infer your preferences and aptitudes as they relate to our services. This information may be used for future marketing purposes or to refer additional services. This additional data may be retained indefinitely.

Your phone calls may be answered by Artificial Intelligence (AI) software agents or other pre-recorded or artificial voice messages. Any information you disclose to artificial or AI agents is subject to the same collection, storage, use, retention, and removal provisions that apply when speaking with a human representative.

Any technical information related to your call may be stored indefinitely and used to improve the quality of our services and user experience.

You may opt-out of collection of personally identifying information at any time during your call by informing the telephone agent or by later emailing contact@zakilawfirm.com with your name and the reason for your opt-out request.

Text Messaging

When you send an SMS (Short Message Service), RCS (Rich Communication Services), MMS (Multimedia Messaging Service), OTT (Over-The-Top messaging service, such as WhatsApp, Facebook Messenger, and iMessage) or P2A (Person-to-Application service) text message to any phone number published on our website, you agree to opt-in to receiving SMS/MMS text messages from Zaki Law, including marketing communications and possible requests for personally identifying information, such as your name and contact information. Any information, including personally identifying or protected health information, you disclose to us via text messages may be used to infer your preferences and aptitudes as they relate to our services.  This information may be used for future marketing purposes or to refer additional services. This data may be retained indefinitely, or in the case of protected health information, as long as is required by law, but not less than five years.

You may opt-out of collection of personally identifying information during text message exchanges at any time.

You may opt-out of receiving text messages from ZAKI Law by replying STOP or UNSUBSCRIBE to any text messages received from us at any time. To request support, reply HELP, email us at contact@zakilawfirm.com. You may also request to be removed from our SMS list directly by contacting a representative.

Email Communications

Any personally identifying or protected information you disclose via emails you send to us may be stored indefinitely and used for marketing or other internal purposes, or in the case of protected health information, as long as is required by law, but not less than five years. You may email contact@zakilawfirm.com with your name and the reason for your opt-out request.

You may opt-out of collection of personally identifying information during text message exchanges at any time.

You may opt-out of receiving text messages from ZAKI Law by replying STOP or UNSUBSCRIBE to any text messages received from us at any time. To request support, reply HELP, email us at contact@zakilawfirm.com. You may also request to be removed from our SMS list directly by contacting a representative.

How we protect your data

Zaki Law Firm, PC (“Zaki Law”) strives to secure and protect all personal data collected by this website and its third-party partners, including but not limited to phone and chat service agents, analytics services, and advertising platforms.

Your data is never accessed for non-commercial purposes. However, we may be required to disclose personal information pursuant to valid legal process. We will make every effort to notify you of valid legal requests for your data.

Zaki Law will notify consumers of any potential or actual breach of secured personal data collected by Zaki Law in a timely fashion, according to applicable local, state, and federal law.

While reasonable information security measures are in use, any information sent to Zaki Law online, via telephone, via email, via SMS/MMS text messaging, or through this website is not guaranteed to be secure or confidential.

You may opt-out of collection of personally identifying information during text message exchanges at any time.

You may opt-out of receiving text messages from ZAKI Law by replying STOP or UNSUBSCRIBE to any text messages received from us at any time. To request support, reply HELP, email us at contact@zakilawfirm.com. You may also request to be removed from our SMS list directly by contacting a representative.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computer hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to understand and save your preferences for future visits.

As you browse our website, trusted third-party vendors may place anonymous cookies (small text files that do not damage a visitor’s system or files) or similar technologies on your computer in order to better understand how you use the site and ways that we can improve your experience to tailor more relevant content to you. By continuing to use our website, you acknowledge and consent to our use of cookies to collect non-personally identifiable information about how you interact with our site. Most web browsers accept cookies by default, but you can adjust your browser settings to refuse or disable them if you prefer. If a visitor rejects our cookies, they may still use our site.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. The information we gather remains confidential and is stored in our private, secured database. Should there come a time when you want your information sent to another party, a wet signature or secure electronic signature will be required.

* Special notice to Zaki Law clients with signed retainers: If you are an active Zaki Law client, the Zaki Law team will contact you via phone, text message, and email. Personal information, including mobile phone numbers or opt-in data will not be shared with third parties for promotional or marketing purposes.

Third-party links

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Sharing of Personal Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We do not collect your information and provide it to third-party services for processing. The phone numbers we collect and the consent we receive will not be shared with third-party providers.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our terms and conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent

By using our site, you consent to our website’s privacy policy.